"Thank you for sending the cheque in settlement of my accident claim.
The size of the payment, I am sure, reflects your personal intervention and skill, for which I am most grateful.
The whole exercise has been quite an experience! People are all too ready to throw brickbats and not bouquets - please accept my sincere thanks for all your endeavours on my behalf"
"Thank you very much for your kind, helpful & professional attitude and for bringing a positive conclusion to our case. Although this may have been small fry for you, this is something that has dragged on a long time for my brother and I. The other side made us feel helpless & insignificant in the face of big business, but you helped us prove that truth & justice can prevail."
"Thanks kate and team for all your help and advice that you have given me. Through everything i know i must have been a pain, i am sorry, but we have got there in the end. Once again thank you."
